The first time our basement flooded they came same day! Everytime I called for a question or advice they gave me very good input and if they had to call me back it was always within minutes great service everytime!
"Words cannot express my gratitude towards to Michael and Justin. I had blockage main drain. Backed up. Had another company start but they never could not fix it and really didn’t try very hard. These men didn’t stop till they resolved the problem. Very knowledgeable and explained every step. People don’t ever use another company. American has it all. From the lady that answers the phone to the end"
"Everything went as planned. The installers were on time courteous and knowledgeable. Tested the system and they walked me through usage and maintenance. Would highly recommend. My team of Cisco, Dan, and Aaron were top notch."
"Nick was very friendly and very helpful. It's nice to have someone put a customer at ease with a problem beyond their control. Would recommend."
"American Heating and Plumbing is a great company and I highly recommend them to anyone. I was able to get an appointment right away as we were having plumbing issues and needed someone asap. Cisco came out and advised us about what to do. He is experienced and very knowledgeable. We were very pleased with his service. A few days later he returned with his co worker Dan and they again were prompt, courteous and efficient. We were very pleased with their service and do not plan on contacting anyone but them in the future. Thanks Cisco! Thanks Dan!"
"Good communication, prompt, efficient, job well done."
"Excellent job done by Mike and Dean. 2 hour installation of new hot water heater. Clean efficient and fast. Thank you!"
"Mike was very thorough while troubleshooting my sump pump issue. After locating the problem, we've decided to have the necessary work done as soon as possible. Mike is very professional as well as knowledgeable of his work. Thank you."
"Something you don’t think about every day is heat until you wake up and you don’t have any. Kudos to the team that came out same day and replaced our furnace. The whole team was great, polite, and efficient! Thank you!"
"Dean was excellent. He explained what he was going to do and costs before beginning his work, no surprises. It was to me a major job to open up the drains to the sewer in the basement, took extra time. Dean was respectful to customer and using booties in the house. The company was able to get him here earlier then planned and that was gratefully appreciated. Thanks American Plumbing and especially Dean!"
"My water heater blew in the middle of the night during the winter when a lot of other people had the same problem. Connor and his associate showed up on time to replace my unit the next day, were very courteous and polite and made sure everything was in working order before they left. They were also respectful of my home making sure not to drag snow into the house. I couldn't be more pleased with the service and will be sure to use them again the next time I need something."
"The first time our basement flooded they came same day! Everytime I called for a question or advice they gave me very good input and if they had to call me back it was always within minutes great service everytime!"
"The system in my house was down and Mike took care of it right away. He was very responsive and kept me informed of what was going on. He was up front and honest about what needed to be done and about the price. Highly recommend!!"
"They did a great job running my gas line up from the basement to my kitchen floor, to prepare for a new gas stove/oven.
I am planning to use them again for running the gas line to my wood fire place, to make it a beautiful gas fireplace. They were all very courteous, helpful and timely with their work."
"What a great company to do business with ! From the first call to them, to the technician completing the work, they are very customer focused. Which is a rare quality today. The technician only need a few minutes to resolve my problem. He was respectful and very knowledgeable. After this experience I look forward to a long lasting relationship with American Plumbing/ Heating /Cooling. Excellent job team !"
"The gentleman arrived on the dot, explaining EVERYTHING they were doing. I felt so much better after they checked everything out and will continue with their service."
"I had a bad water backup in my basement and Collin came out on time to fix the blockage. Collin was very knowledgeable and professional, he was able to answer all my questions and completely cleared the blockage. I would highly recommend Collin for any plumbing needs and if anything happens in the future Collin will be the first person I call. 5 stars!! Call Collin at American Plumbing for all your plumbing needs."
"This service was amazing. We decided to use American after a big store gave some of the worst service I have experienced. Collin and Mike came out and did an amazing job. They were quick, responsive and professional. I will be using American from now on."
"After doing several IT projects for American Plumbing it’s easy to see that they take their work very serious. They are professionals on all levels and deliver a quality end product with a competitive price tag. If you are looking for a commercial plumbing company in the Buffalo / Buffalo NY area, American Plumbing Is definitely the way to go! A+ and highly recommended."
"Jamie and Francisco, totally ROCK! You can't go wrong with this company. I found them in the nick of time. I am very happy with the service and the attentiveness they give their clients. Thanks be to God, my mom now has hot water again.. Thank you ! thank You and Thank you again."
"Received multiple quotes for both jobs. The others provided a range of possibilities, American was spot on! Work was complete in a timely manner, area was clean after the job was done. Respectful and courteous service, not to mention a great price!"
"Workers showed up on time corrected clogged sewer and reinstalled toilet professionally and quickly. Very satisfied."
"They were excellent. Highly recomend them"
"Great experience. Reasonably priced and solved issue in no time. Thank you!"
"They unclogged our main sewer line; fast and cordial service!"
"My parents had issues with their drains, they were efficient and easy to work with and answered all their questions, very polite and professional and affordable."
"Prompt, knowledgeable, efficient. I highly recommend."
"Use this company today fantastic good work very educational staff is fantastic"
"Instead of upselling me an expensive new furnace, was very honest and replaced broken part for cheap!!! Highly recommend!"
"THEY WERE QUICK , CLEAN, AND ON TIME!"
"Great people, great service!"
"Great customer service and rates were affordable and installation was very efficient!"
"Honest and Reliable"
You can count on friendly service from the first time you call.
Call and discover the difference for yourself, we'll help answer your questions and we'll send a technician out to your home TODAY.
The first time our basement flooded they came same day! Everytime I called for a question or advice they gave me very good input and if they had to call me back it was always within minutes great service everytime!
Something you don’t think about every day is heat until you wake up and you don’t have any. Kudos to the team that came out same day and replaced our furnace. The whole team was great, polite, and efficient! Thank you!
The system in my house was down and Mike took care of it right away. He was very responsive and kept me informed of what was going on. He was up front and honest about what needed to be done and about the price. Highly recommend!!
The gentleman arrived on the dot, explaining EVERYTHING they were doing. I felt so much better after they checked everything out and will continue with their service.
This service was amazing. We decided to use American after a big store gave some of the worst service I have experienced. Collin and Mike came out and did an amazing job. They were quick, responsive and professional. I will be using American from now on.
Received multiple quotes for both jobs. The others provided a range of possibilities, American was spot on! Work was complete in a timely manner, area was clean after the job was done. Respectful and courteous service, not to mention a great price!
Workers showed up on time corrected clogged sewer and reinstalled toilet professionally and quickly. Very satisfied.
Laura Angelina
"I had a great experience with American Plumbing Heating & Cooling! It is really nice to be able to count on a one-stop shop of good and serious professionals.
Keith, Cisco and Aaron provided great service! They were polite and friendly. As soon as they arrived, they introduced themselves, explained everything that was going to happen that day, and they would right away put on their protective booties every time they entered the house, always with a good attitude.
It was super nice of Keith to keep me informed, reminding me to make sure to fill up any water reserve before they shut the water off to do the job. He also gave a walkthrough at the end of the installation of the product and described what to expect in the next few days. Very knowledgeable!
I have peace of mind knowing that the job was done right, and so I highly recommend American for all plumbing, heating and cooling needs!"